Company: The Happy Event Parties Limited

Location: 31 Great Cambridge Rd, Cheshunt, Waltham Cross EN8 8NY, United Kingdom

About Us: The Happy Event Parties Limited values exceptional customer service and strives to build lasting relationships with our clients. We are dedicated to delivering memorable event experiences. We are passionate about event planning, management, catering and pride ourselves on offering an excellent 5 star service.

Position Overview: We are seeking professional and personable Customer Relations Officers to join our team. This role involves managing client relationships, addressing inquiries, and ensuring customer satisfaction.

Key Responsibilities:

• Serve as the main point of contact for clients.
• Address client inquiries and provide solutions promptly.
• Maintain accurate records of client interactions.
• Support event teams to ensure client expectations are met.

Requirements:

• Previous experience in customer relations or a similar role.
• Strong communication and interpersonal skills.
• Problem-solving ability and attention to detail.
• Proficiency in Microsoft Office Suite.

How to Apply: Interested candidates should send their resume and cover letter to info@happyeventparties.com. Please include “Customer Relations Officer Application” in the subject line of your email.